&hope blog
Same Team, Same Job, Two Very Different Outcomes: A Customer Care Lesson
One bank, four phone calls, two completely different experiences. What the difference between them reveals about customer care training, and the simple shift that changes every call.
Can Solo Founders Actually Switch Off on Holiday? A Decade In, I Finally Cracked It
Are founders doomed to never truly holiday? After nearly a decade running &hope solo, executive coach Beth Hope shares what finally changed and how she did it.
Are We Going on Holiday or Just Working in a Better Location?
Most leaders say they'll just keep an eye on things while they're away. If your team can't function without you for two weeks, the problem probably isn't the holiday.
Can You Really Have It All? Why the Answer Depends on How You Define Success
Think you can't have it all? Executive coach Beth Hope argues you're asking the wrong question, and shares the three questions that actually matter.
Is the Algorithm Changing How We Define Success as Leaders?
From dance videos to LinkedIn thought leaders, executive coach Beth Hope on how the viral validation spiral is quietly shifting what success means at work.
Four questions that will tell you more about yourself than any personality test
Most self-reflection tools start from the outside in. Executive coach Beth Hope on four questions that work the other way, and what to do before you answer them.